Privacy Policy
Last updated: August 22, 2026
The short version
InReach is built around a simple rule: your content stays on your device. Text, audio, and video subtitles are read and translated locally, in your browser. We do not see them, store them, or send them anywhere.
This page explains, in full, the limited data we do handle — account and billing information for paid plans, and anything you send us directly, like a contact form message.
1. What InReach processes on-device
When you use the InReach browser extension, the text, audio, and video subtitles on the page you're viewing are captured, converted to SignWriting notation, and rendered as a signing avatar entirely within your browser. None of this content, and no recording of it, is transmitted to InReach's servers or to any third party.
This applies whether you are on the Free, Premium, or Institutions plan — the on-device architecture is the same across every tier.
2. Information we do collect
Account information: if you create an account or subscribe to Premium, we collect your email address and, for paid plans, billing details processed by our payment provider. We never store full card numbers ourselves.
Contact form submissions: if you write to us, we collect the name, email address, and message you provide, in order to respond to you and keep a record of the conversation.
Institutions plan data: enterprise deployments may involve additional configuration data (such as an admin dashboard or LMS integration) governed by a separate agreement with that institution.
Basic technical data: like most websites, our marketing site may log aggregate, privacy-respecting analytics (such as page views) to understand usage. This is not linked to what you translate inside the extension.
3. How we use this information
To operate your account and process payments for paid plans.
To respond to support and contact requests.
To improve the reliability and performance of the extension, using only aggregate, non-content data.
We do not sell your personal information, and we do not use the content you translate for advertising, model training, or any purpose beyond rendering it back to you.
4. Your rights
You can request access to, correction of, or deletion of the personal information we hold about you (account email, billing records, contact form history) at any time by writing to us. Because translation content never reaches our servers, there is nothing to delete on that front — it never left your device.
5. Children
InReach is not directed at children under 13, and we do not knowingly collect personal information from them.
6. Changes to this policy
If we make material changes to this policy, we'll update the date below and, where appropriate, notify account holders directly.
7. Contact us
Questions about this policy can be sent to support@sendsasa.com or through our contact page.
